Return & Refund Policy

Last Updated: September 12, 2026

At Hopnix, we want you to have a smooth shopping experience. Please read this Return & Refund Policy before placing your order.

RETURN PERIOD

Hopnix accepts eligible return requests within 3 days from the date of delivery.

After 3 days from delivery, the product cannot be returned.

The product must be:

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery.

We may ask you to provide clear photos or videos of the product to verify the issue.

If the issue is verified, Hopnix may provide a replacement or refund, as applicable.

A product cannot be returned if:

To request a return, contact us within 3 days of receiving your order.

Please provide:

Our team will review your request and provide the return instructions if it is eligible.

Once an eligible returned product is received and inspected, the refund will be processed if approved.

Refunds will generally be made to the original payment method used for the order.

The time taken for the refund to appear may vary depending on your bank or payment provider.

For damaged, defective, or incorrect products, Hopnix may cover the applicable return shipping cost, subject to verification.

For other eligible returns, applicable return shipping charges may apply.

Orders may be cancelled before they are processed or shipped.

Once an order has been processed or shipped, cancellation may not be possible.

Hopnix may update this Return & Refund Policy from time to time. Any changes will be posted on this page.

For questions regarding returns or refunds, contact us:

Hopnix

Email: hopnixofficial@gmail.com